Crown Commercial Service

The digital buying community is live

We’re pleased to announce the launch of our brand new digital buying community.

A year ago, our procurement operations team embarked on a journey to help buyers of digital, data and technology services from across the public and third sector build their commercial and technical awareness.

Many of the requirements from buyers posted on the Digital Marketplace were either non-compliant or poorly worded which results in challenges from suppliers and delayed timescales for buyers, so we decided to go out and talk to our users to see how we could provide extra support and guidance.

When we completed a discovery we found that many of those involved in the procurement of digital services felt uncertain about how the Digital Outcomes and Specialists (DOS) framework process worked. It was clear that there was a need to build a better technical and commercial understanding.

To deliver this knowledge, CCS collaborated with the Digital Marketplace team at Government Digital Service (GDS) to deliver workshops on topics like agile statement of works, balanced scorecards and writing agile requirements, among others.

The journey we set out on has at times been a difficult one. Building capability is a big job and represents a step-change for both central government and the wider public sector. So, after delivering over 70 workshops, we decided to launch the digital buying community to create and support a peer group of buyers from the public and third sector who can share knowledge, discuss common challenges and develop solutions.

Digital procurement professionals have the potential to be powerful enablers of agile service delivery. By bringing them together to share their expertise we hope to be able to spread best practice for buying digital and technology services across the public sector.

How can you get involved?

Join the digital buying community mailing list by completing our contact form and quoting ‘digital buying community’ in the comments box.