Crown Commercial Service (CCS) have been working in collaboration with Cabinet Office for a replacement commercial agreement for the current Robotic Process Automation (RPA) contract. The replacement will introduce a Dynamic Purchasing System (DPS) which allows suppliers to join the agreement or add services at any time during the lifetime of the agreement. The DPS will be available to all customers across central government and wider public sector via the new Automation Marketplace DPS.
Why implement the Automation Marketplace DPS?
The demand for automation services and licences is increasing significantly as it has been identified as a cost cutting efficiency in the 2019 Spending Review which has given an increased focus into investing in these services.
The Cabinet Office contract is currently for Robotic Process Automation (RPA) services only and is only available to central government customers which expires in August 2020.
Following engagement with both customers and suppliers, it has been identified that there is a need to expand the scope of the services and also give access to all customers (including wider public sector) across government.
What services are available under the Automation Marketplace DPS?
The DPS will consist of 4 main filters (design, build, live and licence), and a number of sub-filters focusing on the specific services the DPS will have on offer:
- Design [strategic and business transformation] – understanding the opportunity, setting a strategic direction and target operating models. This filter allows departments to build an evidence base. Services under this filter include: Business strategy and change management, analytics, automation roadmapping and cloud migration.
- Build [problem solving with tech solutions] – outcome based solutions starting with the problem rather than the technology. This filter allows buyers to pose a question to suppliers e.g. How to reduce recruitment time in my department? This encourages suppliers to put forward creative solutions. Services under this filter include: Business process optimisation/improvement, desktop automation, computer vision and machine learning.
- Live [resource and training] – the focus is on the people part of automation. Bringing people on the automation journey, re-skilling them for future priorities and ways of working and building in-house capability to manage and eventually build automation solutions. Services under this filter include: Training packages for education workshops, workforce training and coaching.
- Licence [software licences] – a direct route to buy software licences where applicable. Opening up the market and encouraging direct relationships between software licence vendors and departments, where relevant. Services under this filter include: Software/platform as a service, cloud and cloud based management services, integrator platforms and licensing support.
When does the DPS go live?
It is expected that the OJEU for this will be released in February 2020 with a view to being available to customers from mid-March 2020.
If you want to find out more about our Automation Marketplace DPS, visit the framework page.
Got a question? Get in touch and one of our expert team will be happy to help.