Crown Commercial Service

Have your say on our new Facilities Management portal

User experience

Our award winning Facilities Management (FM) team is currently in the process of developing a dedicated digital platform for

our new FM agreements, to provide a simple, compliant and efficient solution for all your FM procurement needs.

The platform will allow you to select a framework suitable for your requirements, providing access to a range of regional and national suppliers that you can shortlist accordingly, with the option to direct award for smaller requirements. Users of the platform can take advantage of a range of benefits from a quality assured supply chain to social value.

At CCS, customers are at the forefront of what we do, and we want to ensure that we cater to your varying needs. Our team of designers are working hard to develop a platform that is suitable for a wide range of users – from the most experienced procurement professionals (who need things done fast) to the occasional user (who needs things to be simple and easy) – and we couldn’t do it without your help!

We are looking for customers who are interested in using one of our upcoming FM agreements, planned to be let during July, to provide feedback on our platform to ensure we create a solution that meets your needs.

We will be holding short sessions that will include a review of the system design and a discussion about what we can do to optimise and improve the procurement process.

The feedback session will only last an hour and can take place either at a convenient location for you or online to ensure minimum time out of your day.

Interested in taking part?

To get involved please fill in our contact form and quote ‘FM services user testing‘ in the comments box.