Following the huge success of our first CCS Showcase at Procurex North last month, which featured our buyer and supplier advice bar, training workshops and feedback wall, this week we attended Procurex South ready to do it all again.
Our drop-in advice bar featured a different zone on either side – one for buyers and one for suppliers. This provided two distinct spaces for our customer team to help customers, and colleagues from our policy team to engage with suppliers. I wanted to say a big thank you to everyone who visited us over the course of the day, it was great to chat with such a varied selection of people and organisations and discuss your diverse procurement needs.
Our new feedback wall gave us the opportunity to gather thoughts from our customers and suppliers on what they feel we’re doing right and what we need to change or improve upon. We will be reviewing all feedback from the walls and using it to help us make further improvements going forward.
To kick off the day, we sat down for a speech from our Strategic Category Director Peter Lawson in the keynote arena, where he discussed the current state of public sector procurement and the ways we are trying to make it easier to do business with CCS. Key topics included the much anticipated Crown Marketplace project to create an easy to use online buying portal, centralising our customer help desk and the importance of saving our customers both time and money. To find out more, view the full keynote presentation.
In the afternoon, we ran 5 different sessions in our dedicated training zone. Topics included:
When to use and how to choose a framework or other sourcing route
How to write and manage a category strategy
Engaging your stakeholders before, during and after your procurement
Using social value criteria to practically run and evaluate your procurement
To view the speakers’ presentations, simply click on the links above.
The sessions were very popular with visitors – so much so that they were all standing room only! David Gigg from our Disputes and Policy Implementation team took the opportunity to discuss our new policy on social value in the final session, which I know is a huge development, and the panel discussion and questions from the audience afterwards were very interesting.
I’d like to thank everyone who visited our CCS Showcase, I hope you enjoyed the day and took away some valuable insights. If you have any questions or would like to enquire about working with us, please get in touch.